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Out-of-warranty repair request

Please fill in all required fields. A confirmation will be sent to your e-mail.

Contact details

Company / Name*

Company ID (IČO)

Address*

Return address · leave empty if identical to address above

Contact person*

E-mail*

Phone*

Device and fault description

Printer serial number (SN)

Printer part number (PN)

Detailed fault description*

Billing

Purchase order number for billing · only if no separate PO has been sent

Attachments

Invoice scan / photos of the fault · PDF, JPG, PNG, HEIC, WebP — up to 5 files, max 10 MB each

I consent to the processing of my personal data for the purpose of handling this repair request in accordance with GDPR. The data will be retained for the period necessary to handle the request and maintain warranty records.